A Customer Story: The Bavarian Belle Riverboat Historical Attraction Upgrades to a State-of-the-Art Tour Guide System

Background

For over two decades, the Bavarian Belle Riverboat has provided visitors to Frankenmuth, Michigan, with a unique and immersive historical tour experience. As an authentic stern-driven paddlewheel riverboat, the Bavarian Belle offers a one-hour narrated journey along the Cass River, blending rich local history with the charm of an open-air, canopied upper deck and a fully enclosed lower salon.

Operating seven days a week from early May to mid-October, the riverboat hosts countless guests, including groups and special event parties. Clear and engaging narration has always been a top priority, ensuring that every passenger can fully enjoy the tour. When the time came to upgrade the vessel’s tour guide audio system, the team turned to Pure Resonance Audio. 

Working with Pure Resonance Audio

Captain Mitch Quirin and his team needed high-quality tour guide speakers that were compatible with their newly installed high-power amplifier and suited to the boat’s unique marine environment. The speakers needed to be 70V with multiple wattage tap options to maximize the amplifier’s output while also fitting within the vessel’s tight ceiling space. A self-contained unit with user-friendly wire attachments, adjustable tap settings, and built-in safety features was essential.

After researching online, the Pure Resonance Audio SD4 drop ceiling tile speaker stood out due to its sleek design, positive reviews, and impressive specifications. Its low-profile build made it a perfect fit for the Bavarian Belle’s mounting requirements, while its performance capabilities matched the team’s needs exactly.

Before making a final decision, Captain Quirin contacted Sales Engineer Andrew McPherson at Pure Resonance Audio to confirm the technical details. Andrew’s prompt and knowledgeable responses reassured him that the SD4 was the ideal choice for their audio tour guide system.

With confidence in their selection, the team moved forward with installation, which proved to be seamless. The SD4’s precise specifications allowed them to create a template to verify its fit, ensuring a smooth setup despite the limited space. With its compact design, intuitive wire attachments, and adjustable wattage taps, the speakers were installed without issue, delivering crisp, powerful, and clear audio throughout the vessel.

Reflection

The decision to upgrade to the SD4 ceiling tile speakers has significantly improved the Bavarian Belle’s tour guide audio system. Passengers have consistently praised the clarity and quality of the audio, with some even calling it the best they’ve ever heard on a guided tour! The clean appearance of the speakers, combined with their excellent sound projection, has elevated the overall guest experience.

With a perfect 10 out of 10 rating, Captain Quirin and the Bavarian Belle team are thrilled with the SD4 speakers' performance and the exceptional customer service provided by Pure Resonance Audio. Looking ahead, they are eager to continue offering their guests a top-tier audio tour experience for many years to come.

If you’re looking for the best drop tile ceiling speakers for your audio needs, check out Pure Resonance Audio today. For more information about the Bavarian Belle and their narrated tours, visit www.bavarianbelle.com or follow them on Facebook!