A Customer Story: Eastern Kentucky University Clinical Psychology Training Clinic Ensures Speech Privacy With a Sound Masking System
Background
The training clinic in Clinical Psychology at Eastern Kentucky University in Richmond, KY, serves as a vital resource for both the university and the local community. Under the guidance of expert faculty, doctoral students provide clinical services, ensuring a supportive environment for mental health care and psychiatry. However, the clinic’s new space presented an unexpected challenge of poor acoustics. Conversations from clinical offices easily carried into hallways, and noise between rooms disrupted the confidentiality critical to patient care.
Faced with this issue, the clinic sought an effective solution to maintain speech privacy. They aimed to address the problem with a sound masking system, introducing white noise within medical offices and background music for common areas, such as hallways and the waiting room.
Working with Pure Resonance Audio
Dustin Wygant, Ph.D., led the effort to find a medical office white noise system that could meet the clinic’s specific needs. After evaluating various options, Pure Resonance Audio emerged as the top choice for its ability to deliver a comprehensive multi-zone solution.
Shawn Holden, with Pure Resonance Audio, played a key role in the clinic’s overall encounter. Dustin described the experience of working with Shawn as excellent, mentioning Shawn’s responsive communication and expertise in selecting the right equipment.
The clinic selected a system that featured a multi-zone mixer amplifier capable of delivering two independent audio zones. This setup included a white noise generator for the clinical offices to mask speech and ensure privacy, as well as commercial ceiling speakers for playing background music in shared spaces. In addition to this, wall volume controls in each area allowed them to fine-tune audio levels, ensuring optimal comfort and functionality throughout the facility.
Reflection
The implementation of the medical office sound system has been a resounding success. Dustin noted that the new system effectively resolved the clinic’s privacy concerns. Conversations that once spilled into the hallway or adjacent rooms are now masked, creating an environment that upholds the privacy expected in clinical psychology settings.
In addition to meeting privacy goals, the system’s multi-zone functionality and user-friendly controls have streamlined the clinic’s audio management. Background music in common areas enhances the overall atmosphere, while the speech privacy system maintains a calm and confidential environment for patient interactions.
The clinic rates the system with top marks for its performance and reliability, underscoring the benefits of Pure Resonance Audio’s tailored solutions. By addressing the clinic’s acoustic challenges with an innovative office white noise system, Pure Resonance Audio has ensured that the clinic can focus on what matters most, providing high-quality care to students and the community.
Ready to enhance privacy and improve sound in your space? Discover the products used at Eastern Kentucky University and see how Pure Resonance Audio can help you create a more private and comfortable environment with a customized sound masking system.